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How do I add the live chat link to my X-Cart store?...
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How do I add the live chat link to my X-Cart store?
Created: Feb 09, 2011 11:54 AM
Last Modified: Mar 23, 2011 03:37 PM
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There are two styles of links, one that is placed statically on your page. For example, in the header of your site, or above the menu:
Example #1 – Static Link
For a static link either in your header or the sidebar of your store you will need to enter the following code in the skin1/customer/home tpl, or skin1/customer/head.tpl file.
Note: This may be a different template altogether for custom skins, the code can really be placed anywhere you want it to display on your store.
Note: X-Cart 4.4.x and greater users will need to edit the files in the skin/common_files/customer/ directory, or skin/your_skin_name/customer/ directory.
Example #2 - Scrolling Link
You can also have the live chat bar display on the scrollbar of your site, and stay visible at all times. For this style of live chat link make the following edit:
skin1/customer/home.tpl:
Find this code at the end of the file:
Before it insert:
Example #1 – Static Link
For a static link either in your header or the sidebar of your store you will need to enter the following code in the skin1/customer/home tpl, or skin1/customer/head.tpl file.
Note: This may be a different template altogether for custom skins, the code can really be placed anywhere you want it to display on your store.
Note: X-Cart 4.4.x and greater users will need to edit the files in the skin/common_files/customer/ directory, or skin/your_skin_name/customer/ directory.
{* Gahela Support :: www.gahela.com *}
{if $active_modules.Gahela_Support}
{include file="support/live-chat.tpl"}
{/if}
{* Gahela Support :: www.gahela.com *}
Example #2 - Scrolling Link
You can also have the live chat bar display on the scrollbar of your site, and stay visible at all times. For this style of live chat link make the following edit:
skin1/customer/home.tpl:
Find this code at the end of the file:
</body>
Before it insert:
{include file="support/live-chat-sidebar.tpl"}
Still Have Questions?
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