Gahela Software Knowledge Base
Browse or search our knowledge base for instant answers to frequently asked questions. You'll find detailed instructions, tips, and information on numerous basic and advanced subjects.
Most Popular Knowledge Base Articles
Most Popular Knowledge Base Articles- I'm Getting MySQL Error [1615] - Prepared statement needs to be re-prepared.This error is an on-going issue with MySQL. This error occurs when the tables are busy, e.g. during a site backup, or an update. Usually this error will be self fixed in the Gahela Database code, as it...
- Responsive LayoutsIn modern web design it is import a web site looks good and operates well on multiple device sizes. This is accomplished through responsive web designs. To create a responsive site you break down the...
- Shop By Filters QuickstartThere are three sections to the filters: 1. Global: Admin -> Catalog -> Shop By Filters In this section you can search for individual options and fields and enable/disable large groups at one...
- How do I discount an entire category of products.Create a Spend X Get Z Discount on Your Order (5) sale. Set the Spend to $0. Select the categories you want to discount. Set the amount you want to discount each item in this category. Since every customer at...
- Why are the download keys not generated when a customer places an order?If download keys are not being generated it is usually caused by one of the following: The order isn't processed. The download keys will not be generated until the order is set to processed. If you are manually...